Client Feedback

“Great Service and Response”

"A hearty ‘Thank You’ to the entire staff at "A hearty ‘Thank You’ to the entire staff at A Better OutlookSM for excellent support help and cheers to your company for having such a fast turn-around in getting all our technical needs quickly met. Our company recognizes and applauds the (rare) quality of service exhibited and genuinely appreciates the valued customer care, performance, and excellence. We are extremely satisfied with the top of the line services of A Better OutlookSM and highly recommend them to any business seeking to fulfill their technology needs. Thanks again!"

Dawn Lang,
VP of Operations,
Jalbert Financial Group


 

“Up and running quickly”

We called you late Friday afternoon after our internal Exchange server had been down for 3 days. You worked with us to create accounts for our 60 users and showed us how to set up computers and mobile devices. Our account was set up that evening and all our users were functional Monday morning when they arrived that the office. Great job!

Travis A. Colla, Controller
Medical Imaging Company
Philadelphia, Pennsylvania


“Got us out of a bad relationship”

Our previous Exchange hosting company was down for 4 days during a 2-week period. You got our 200+ users up and running in a day and then worked with our old provider to migrate our data. We then merged with another company and you added their 300+ users as well. We really like your Exchange Lite option for our POP3 email users. Your self-provisioning control panel makes it easy for us to maintain our users in a highly volatile business.

Kim Pollack, Marketing Director
Residential Real Estate Company
Birmingham, Michigan


“Great to work with”

We were investigating upgrading from Exchange 2003 to Exchange 2007 but the cost to do this was high and there were many single points of failure in our internal architecture. Email is critical to our practice and we really could not afford for it to be unavailable. When we looked at the cost of upgrading internally versus hosting with A Better OutlookSM for 10 users that the choice was clear. Your company helped us migrate over very quickly without interrupting our work. I can’t thank your technicians enough for making this so easy.

Lou Porter, Partner
Law Office
Southfield, Michigan


“A Better Outlook was the best value”

We did an online comparison of exchange outsourcing vendors. The last thing we wanted was our own server with all the associated overhead (the technician that helped us with this analysis estimated that it was probably $4-5K per month in overhead with another company we were considering. We also needed to ensure that the solution we used was secure and reliable. We found A Better Outlook to be the best value.

Karl Trollinger, IT Director
Bounce Energy
Houston, Texas